This question is a great way for the interviewer to learn more about your passion for insurance and how you view your role as an insurance broker. Your answer should reflect your understanding of what it means to be an insurance broker, including the importance of customer service, sales skills and knowledge of insurance products.
Example: “As an insurance broker, I believe the most important part of my job is providing excellent customer service. My goal is to always ensure that my clients are fully informed and understand their coverage options so they can make the best decisions for themselves and their families. I strive to create a positive experience for each client by being accessible, responsive, and knowledgeable about the various types of insurance available.
I also think it’s important to stay up-to-date on industry trends and regulations in order to provide my clients with the most accurate information possible. I take pride in staying abreast of changes in the insurance landscape and am constantly looking for ways to improve my knowledge and skillset. Finally, I believe that building strong relationships with clients is essential in order to foster trust and loyalty. By taking the time to get to know my clients and their individual needs, I am able to provide them with tailored advice and solutions that meet their specific requirements.”
