In the event of a cloud service provider outage, I would first verify the outage using independent monitoring tools. If confirmed, I’d communicate this to stakeholders and activate our disaster recovery plan. This could involve switching to a backup provider or reverting to on-premise systems if available. Meanwhile, I’d maintain communication with the affected provider for updates and estimated resolution times. Once services are restored, I’d conduct a post-mortem analysis to understand the cause and improve future responses.
